Saturday, December 18, 2010

Position Contracts - Template Policy

This is a template list of responsibilities that would be included in the company-wide portion of the individual position contracts.


  1. All work will be performed in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates.
  2. All routine work will be documented by op-docs in KMEXEC. The information included in theses documents is proprietary.
  3. All work will be performed according to company policies and standards inherent in all position contracts, system action plans, employee manuals, ongoing policy memoranda, and facilities and dress codes.
  4. Client and company information will be held as strictly confidential outside the company.
  5. All telephone calls, both internal and external, will be returned within one business day and within two hours whenever possible.
  6. Manager will be notified of any issues to be resolved or deadlines that cannot be met by reporting position, prior to the due date.
  7. All innovation will be quantified, tested and improved, then documented for routine implementation (i.e., well orchestrated once proven).
  8. Problems with any system must be brought to the attention of manager so the system can be improved, within the structure of the operations manual.
  9. All policy memoranda indicating changes in policy and/or procedures are document through Ambitionality op-docs that require compliance if assigned to your position or company-wide.
  10. Employees will provide staff assistance as requested; each employee may be asked from time to time to cover other areas of accountability and/or departments.
  11. All business communications, whether verbal, visual, or written, whether for internal or external use, will be professional in tone and content and according to any applicable and existing company policies and standards.
  12. Employees will respect each other's time, space, and need for concentration. Socializing and interruptions must not impede workflow.
  13. Employees will have weekly, regularly-scheduled meetings with their manager.
  14. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with the company's Strategic Objective.

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